Is the Membership Card fee refundable? If a customer wishes to cancel their membership, they are entitled to a full refund of the Membership Card fee, provided the company has not initiated the "Customer Service Process" (detailed below) within 48 hours of the payment. The refund request must be submitted through Click here or via email to cashviztacorporate@gmail.com within the 48-hour window.
What is Customer Service Process? This refers to the company's initial steps, which involve contacting the customer for verification within 24-48 hours of the Membership payment. Even if the customer does not answer the verification call, the process is considered initiated, and an update is reflected in the customer portal.
Refund Timeline: 5 to 7 business days
Refund Method: Bank Transfer